Case studies & success stories

Successful CHC Appeal Story

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We helped with

CHC Appeal

This week’s success story concerns a patient who was in receipt of CHC funding for over a decade, only to have this withdrawn as they approached the end of their life.

The patient’s care had been funded by the NHS for many years, owing to their complex behavioural and psychological needs. As their health deteriorated, their physical needs began to predominate, leading to a decision by the NHS to reassess their eligibility for CHC funding, concluding they no longer met the criteria.

The review which recommended reassessment, was done over the telephone, as was the subsequent full assessment. None of the Assessors had ever met the patient or reviewed a sufficient quantity of evidence to glean an accurate picture of their needs. This resulted in funding being withdrawn at a time when the patient’s needs were unstable and increasing, only months before their death.

Farley Dwek were instructed to appeal the decision to withdraw funding and prepared full Written Submissions, clearly demonstrating the patient’s needs had changed but not reduced. Following Local Resolution, the NHS accepted it had made the wrong decisions and all fees incurred by the patient were reimbursed.

Remember: To justify a full reassessment of eligibility and sanction withdrawal of an existing package of CHC funding, the NHS must demonstrate that needs have been permanently reduced or eliminated. A change in need does not necessarily equate to a reduction in need.

I found this firm to be thorough, professional, knowledgeable, and available when needed. The outcome was exactly what we had been hoping for. I have no doubt that this firm played a significant role in achieving that.

CHC client

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice.

CHC client

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