Our Contact details
If you have any queries about this Policy please contact Andrew Farley, Director, responsible for data protection, via the contact form on our contact page or in writing, by post at the following address:
Farley Dwek Solicitors Ltd
1st Floor, 1 Universal Square
Devonshire Street North
For the purposes of the relevant Data Protection legislation, including the General Data Protection Regulation (“GDPR”), Farley Dwek Solicitors Ltd, registered office: Suite 1.2, 1st Floor, 1 Universal Square, Devonshire Street North, Manchester, M12 6JH is the ‘data controller’ for the information which it collects for marketing, recruitment and employment purposes.
Farley Dwek Solicitors is also Level 2 NHS IGSOC accredited and compliant. This means we follow the NHS recognised best practice framework for information security management systems including data protection.
What Information do we collect?
Farley Dwek Solicitors Ltd will collect information supplied by you via this Website. Such information whether for the purposes of providing legal services, communication, marketing or statistical analysis or to respond to your enquiry, may include, but is not limited to: details of your visit to our Website, traffic data, location data, weblogs and other communication data, the resources you use, your name (or name of your organisation), home and/or work addresses, e-mail addresses, telephone numbers, and details of your enquiry and any correspondence. Farley Dwek Solicitors Ltd gathers this information from you directly through the online contact forms on our Website, email, in person or via any other digital platform such as social media. Information provided to Farley Dwek Solicitors Ltd is subject to confidentiality and will not be disclosed without your prior consent to any third party (other than to an employee, member of the Company, Company advisor or approved outsourced consultant, case manager or nurse whose services we may engage), save for the purpose of providing you with the service you require, or to comply with any applicable laws or lawful government and/or regulatory requests, where you have consented when providing us with your details.
When information about you is given to us, we assume that you consent to such information being given to us in order for us to provide our service.
How we may use this information?
Farley Dwek Solicitors Ltd provide legal services and this is the main lawful purpose for use of your data. However, the Company may also use information held about you in the following ways, including but not limited: to ensuring that the content from the Website is presented in the most effective manner for you and your computer; to allow you to participate in interactive features of our service when you choose to do so; communicate with you effectively; for the purposes of record keeping; to create an individual profile for you so that we can understand and respect your preferences; to provide you with news and updates, notification of events or seminars; to notify you about changes to our services; to use your data for the purposes of advertising, marketing and public relations; to provide you (or your organisation with) with information about other goods and services we offer; to share data with our trusted partners and advisors to help us perform statistical analysis, sending you an email or postal mail or provide customer support; to measure and understand the effectiveness of our advertising and the Website generally; to make suggestions and recommendations to you; and to deliver to you information in which you are interested, for example you may have requested information regarding an area of law, NHS Continuing Healthcare funding, practice or procedure, or our services in which you have a particular interest.
If you change your mind about receiving this information in the future, please let us know in writing by letter or by the contact form on our contact page.
Disclosure of your Information
We may share your data with selected third parties including: our business partners and advisors, suppliers and sub-contractors for the performance of any contract we enter into with them, you or your organisation; analytics and search engine providers that assist us in the improvement and optimisation of our Website; or where we are under a legal or regulatory duty to do so; or if it is necessary to enforce our contractual rights; or to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity; or where such disclosure is necessary to protect the safety or security of any persons; or otherwise as permitted under applicable law.
We do not transfer data outside the EEA for marketing purposes.
Any personal data received from a client in order to comply with the Money Laundering Regulations 2017 will only be processed for the purpose of preventing money laundering or terrorist financing unless such processing is permitted by law or the client consents to any alternative use of that data
Mergers, Sales etc
If the Company or any part of the business or its assets are sold or integrated with another firm, business or company, your personal details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed to the owners of the acquiring business as part of the transfer of assets.
How Farley Dwek Solicitors Ltd protects your information
Farley Dwek Solicitors Ltd takes the security of personal information seriously. The Company has put in place various security procedures to protect your information including the instalment of firewalls to our computer system, limited employee access and system password protection. All information is stored on our secure server and all employees and data processors who have access to, or are otherwise associated with the processing of personal data, are obliged to respect the confidentiality of any personal data received , and only have access by those authorised individuals when there is a legitimate need to access the data. We use secure up to date industry procedures to keep personal data as safe and secure as possible and to protect against loss, unauthorised disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of the data transmitted to the Website. Any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorised access.
Access to Information
In accordance with the GDPR and data protection legislation you have right to find out what personal information we keep about you. Following a written access subject request (“SAR”) you have the following rights – including the right:
- to be informed of personal information held by the Company
- of access to personal information
- to rectification of inaccurate personal information
- to erase your personal information
- to restrict processing of personal information
- to object to processing of personal information or the continued processing of personal information
You can check the information we hold or ask us to amend any inaccuracies in the information that we hold or request its removal by writing to us or emailing our Data Protection Compliance Officer at the above address. We will take the necessary action within the time limits provided for by the Act.
A Subject Access Request covers just your personal data, and under GDPR legislation we have one month to comply with this request. This would mean that you will receive a copy of just your personal data and all other documentation and notes will be redacted from the file as appropriate. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge an administration fee that reflects the amount of time and work involved to comply with your request if your request is excessive or repetitive, or refuse to comply with your request if it is considered to be unfounded. If this is not what you were wanting from us then the other option is a copy of your file. There is an administration cost for this process depending on the amount of time and work involved to comply with your request.
We also reserve the right to use reasonable measures to check your identity before any information will be disclosed to you.
The Company is registered with the Information Commissioners Office, Registration number Z9833195. For further details on your rights under the Data Protection Act 1998, please visit www.informationcommissioner.gov.uk
Updating your details
If any of the information that you have provided to Farley Dwek Solicitors Ltd changes, for example if you change your name or email address, or wish to unsubscribe to our newsletters etc, please let us know by the contact form on our contact page.
We may take any supportive comments that you send to us whether that be through the contact form on our website, account setup form, email, text, letter, post, social media messaging, comment on our blog or Facebook page, review in the public domain (eg google) and publish them on our Website as a testimonial. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to promote our services and products. We reserve the right to anonymise or pseudonymise your comments as we deem fit to protect confidentiality.
This Website may, from time to time, contain links to and from other websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites may have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We intend to provide our services to people over the age of 18 although we do represent injured minors (under 18) through a Litigation Friend which is usually a parent or guardian.
We welcome your views
If you have any reason to complain regarding any aspect of your personal data or this Policy, please write to us at our above address -see “Our Contact Details” above.
If you still remain dissatisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:
Information Commissioner’s Office
Or visit their website: www.informationcommissioner.gov.uk