Supported Assessment Service

“Farley Dwek provided me with incredible support in my very difficult dealings with the CCG during the last months of my mother’s life. Ruth and the team at FD, together with their associated nurse assessors, have been highly professional, knowledgeable, friendly, empathetic and have given been me sound and reasoned advice. They listened, understood
and made me feel that someone was on my side and that I wasn’t going mad.

From the moment I first contacted them, they have been open, honest and upfront about how they operate and their fee structure. I was able to discuss my mother’s case at each stage before making any decisions to proceed. More importantly they have never used any hard-sell or pushy tactics and always given me the space to decide if or how I wished to move forward with them.

Finally, they far exceeded my expectations, not only helping me to obtain CHC funding for my mother but also facilitating practical advice to help make my mother’s remaining days more comfortable. I can never ever thank them enough for the assistance they provided.” – J

“ I am writing to say how grateful I am to your company in assisting us with [our] CHC claim. Everyone from your company was very helpful and professional in the way they dealt with us. In particular Charlotte who came along to the MDT meeting and instilled us with confidence. I would not have attended this meeting without a professional who gave the support the whole family needed. This is a very stressful and anxious time which is made a lot easier by the interventions of your team and I would highly recommend your company. An excellent service!”  – David H.

“Karen was an excellent asset to have at the meeting as she brought out the best evidence from the records & controlled any debate…” – Rob G.

“I went to Mum’s CHC checklist meeting to see if she might be eligible for the more in-depth DST meeting and I felt like a lamb being fed to the lions. It was stressful and intimidating, but in the scale of things it was the least difficult meeting of all. It was after this that we decided we needed the support of a Farley Dwek nursing consultant to attend meetings with us, someone who knows how the system works and who can recognise if the professionals are behaving fairly… We were very reassured to have Jan beside us as at the DST meeting… I would recommend Farley Dwek to anyone about to embark on the process of trying to secure NHS funding for a loved one.”  – Jill P.

“My experience of Farley Dwek was 100% positive. It was so refreshing to deal with solicitors who were professional, understanding and supportive, genuinely doing their very best to get a positive resolution for their client. Special recommendation must go to Stacey and Laura who demonstrated excellent customer service throughout. I would thoroughly recommend Farley Dwek to anyone needing legal support with relation to issues concerning care home and nursing home funding.” – Mark W.

“I have found all of the representatives of Farley Dwek I have liaised with to be professional, thorough, responsive, supportive and friendly. They set realistic expectations throughout. From the outset and initial assessment with the clinical nurse Abi who then later acted as an advocate in the CHC MDT review everything was very focussed and well evidenced. I would highly recommend Farley Dwek as a firm to engage with for any CHC funding related matters.” – Nick M.

“Very professional, really know their field, pragmatic, clear, and the Nurse Assessor was brilliant. Wouldn’t hesitate to recommend.” – Michele W.

“We have had such a professional, committed and personal service from Ruth Pople in helping us through a difficult application for CHC funding for our father. Ruth has been so flexible with how she has worked with us; in addition to giving advice, she has helped us prepare for meetings and reviewed and given feedback on documents we have written. Top class service and the written and web material produced by Farley Dwek is also of top quality. Our grateful thanks.” – Carolyn C.

“At one of the most difficult and emotional times, Debbie Payton and Andrew Farley were able to give us a straight down the line honest professional opinion with empathy and understanding of how difficult it was for both my father and our whole family. The level of Farley Dwek’s professionalism was exemplary, in stark contrast to the CCG, who simply thought they could bully us into submission. They were to find they could not. Thank you for your help and support – Debbie, Abi and Andrew.”  – Paul O.

“I have thanked Abbey [CHC specialist nurse] already for her contribution to the MDT but I just wanted to put on record the fantastic contribution she made. There was a strong team advocating for us. What made Abbey’s contribution special was her insight into what factors justified higher assessment levels for some key Domains; her clear communication of those; and her knowledge of the correct MDT process, stopping any deviation from that (eg inappropriate focus on whether there is evidence of specific diagnoses). Her level of professionalism was recognised by the MDT Chair asking for her written input…Abbey’s contribution was definitely a massive help in putting [our] case forward, and we are very grateful for that.”
– Claire