Pressure Sore Litigation

Claiming Negligence for: pressure sores/ pressure ulcers/ bedsores/ skin sores

Pressure sores, pressure ulcers, bedsores or skin sores can develop very quickly within hours, and can equally deteriorate very rapidly if not assessed and treated promptly – particularly if the individual has frail, friable (crumbling) or thin skin.

When a pressure sore gets worse, it can lead to an open wound or blister, become dangerously infected and develop into a deep wound that can penetrate deep layers in the skin and reach muscle and bone.

Failure to risk assess early on, diagnose, manage, monitor and treat a developing pressure ulcer can cause lengthy and immensely painful suffering which can invariably prove very difficult to manage and heal successfully (if at all); some can progress and cause major health complications and result in plastic surgery or amputation; some chronic pressure ulcers carry an increased mortality rate.

According to the “Pressure ulcers: revised definition and measurement Summary and recommendations (June 2018):

Pressure ulcers remain a concerning and mainly avoidable harm associated with healthcare delivery. In the NHS in England, 24,674 patients [Data from the NHS Safety Thermometer] were reported to have developed a new pressure ulcer between April 2015 and March 2016, and treating pressure damage costs the NHS more than £3.8 million every day. Finding ways to improve the prevention of pressure damage is therefore a priority for policy-makers, managers and practitioners alike”.

Furthermore, NHS data collated suggests evidence of “about 1,700 to 2,000 patients a month develop pressure ulcers”.

This is a staggering number of patients suffering with pressure ulcers at a huge cost to the NHS.

When reviewing care/nursing home and hospital records on a daily basis, we see many clients suffering with different levels of pressure ulcers (also known commonly as pressure sores, bed sores or skin sores).

Are pressure ulcers normal and just part of getting old?

No. Pressure ulcers are not normal, and don’t occur spontaneously on their own. They are caused primarily by pure neglect or failure to adhere to or implement guidelines as to their assessment and management. If a pressure ulcer develops you may well have a claim for negligence.

Whether in hospital or a care home environment, most pressure ulcers are entirely avoidable and wholly preventable with proper assessment and management and arguably should never occur. So much so, that the NHS are introducing a new campaign in December 2018 (to be implemented in April 2019) to help reduce the incidence of pressure ulcers, called: “Stop the Pressure: definition and measurement framework and national curriculum for pressure ulcer prevention.”

What is a pressure ulcer?

A pressure ulcer (which we shall refer to as including pressure/bed/skin sore) occurs when pressure or friction is being applied to an area of the skin over a period of time – where there is little or no subcutaneous fat to provide cushioning, or poor circulation cutting off the blood supply, causing damage to the skin and the deeper layers of tissue under the skin – resulting in infection due to poor mobility.

“Pressure ulcers: revised definition and measurement framework” June 2018 redefines a pressure ulcer as, “localised damage to the skin and/or underlying tissue, usually over a bony prominence (or related to a medical or other device), resulting from sustained pressure (including pressure associated with shear). The damage can be present as intact skin or an open ulcer and may be painful.

How are pressure sores classified?

Pressure ulcers are categorised into four levels (grades or stages) which we have summarised below, with the visualised aid of rotting oranges by way of comparison:

Grade 1:

What it looks like: the skin is intact and not broken.

This is the mildest stage. The skin damage doesn’t look too serious as the pressure ulcer only affects the upper layer of the skin which may look discoloured and swollen.

Symptoms: can include pain, burning or itching, and the skin may feel different from the surrounding skin so that it may be firmer or softer, warmer or cooler. The skin may become discoloured in comparison to the surrounding skin.

Healing: Pressure ulcers may take only a matter of days to recover.

Grade 2:

What it looks like: the skin is partially broken

When the sore digs deeper below the surface of your skin, the skin is broken, leaving an open wound, which can look like a scrape or abrasion, or looks like a pus-filled blister.  The area is swollen, warm and/or red.

Symptoms: the sore may ooze clear fluid or pus.  It will feel tender and painful. The pain is more intense.

Healing: these sores are treatable and should generally get better within a matter of days to weeks.

Grade 3:

What it looks like: full thickness skin loss

Symptoms: the sore looks deeper and may have a bad smell and may show signs of infection and pus.  The tissue in or around the sore is black as if it has died (necrosis) and may look like a deep wound or crater.
Healing: these sores are usually expected to recover between one to four months.

Grade 4:

What it looks like: full thickness skin loss with extensive destruction The most severe sores. The sore is deeper and wider.

Symptoms: the skin has turned black and shows sign of infection. The wound will have a foul smell. Damage to bones, tendons and muscles may be visible.

Healing: this type of sore can take much longer to heal (if at all), often resulting in more serious complications from infection, even necessitating [plastic] surgery and amputation. These sores can put lives at risk and prove fatal if not managed successfully

What factors increase risk of pressure sores? Here are some examples:

  • Age, particularly the elderly
  • Significantly limited mobility / or who are unable to reposition themselves perhaps due to post-operative fractures /surgery (commonly to leg, hip, knee or back)
  • Under sedation eg a coma/prolonged surgery
  • Being bedridden due to age, illness or post-surgery.
  • Confined to a wheelchair
  • Sitting or lying too long in one position
  • Having vulnerable, thin or fragile skin
  • Chronic pre-existing medical conditions that affect the blood supply make skin more fragile, difficult to heal or prolong healing, or cause mobility problems –eg coronary artery disease, peripheral vascular disease, cancer, diabetes, kidney failure, multiple sclerosis (MS) and Parkinson’s disease.
  • History of pressure ulcers
  • Dehydration
  • Weight loss
  • Malnutrition / nutritional deficiency / poor food or fluid intake
  • Incontinence (sitting or lying in wet patches)
  • Significant cognitive impairment or decline in mental health
  • Obesity

What are the common symptoms of pressure ulcers?

  • PAIN
  • Swelling
  • Tenderness
  • Open wounds
  • Pus
  • Areas of skin that feel warmer or cooler than others
  • Areas of skin that feel firmer or more moist than others
  • Unusual changes in skin colour or discolouration

What areas are commonly affected by pressure ulcers?

  • Feet
  • Heels
  • Ankles
  • Knees
  • Back of thighs
  • Hip bone
  • Buttocks
  • Lower back (sacrum)
  • Elbows
  • Spine
  • Shoulders

What are the common causes of pressure ulcers?

  • Clinical dressings are put on too tight – causing sweating/uneven pressure
  • Plaster casts are fitted too tight/too loose – causing sweating/friction
  • Poor circulation
  • Muscle weakness
  • Immobility due to fractures /surgery (commonly to leg, hip, knee or back)
  • Being bedridden
  • Being confined to a wheelchair /wheelchair users
  • Sitting or lying for too long
  • Having vulnerable, thin or fragile skin

How are pressure ulcers typically managed?

  • Pressure relieving devices such as special mattresses – to spread and redistribute the pressure
  • Other pressure relieving/pressure reducing or pressure redistributing devices such as cushions, special pillows or pads
  • Applying special dressings
  • Altering diet
  • Improving hygiene
  • Cleaning the wound and removing damaged tissue (debridement)
  • Repositioning – the NICE Guidelines provide that adults at risk should be turned at least every 6 hours; but if assessed as being at high risk, repositioning should occur at least every 4 hours. If the condition is chronic, we would suggest that repositioning takes place more frequently. Read []


Some clinical dressings can cause more problems! If very sticky and difficult to remove, they can exacerbate the problem by pulling on (and even tearing) surrounding vulnerable skin, or pulling on the wound itself causing more damage. Imagine removing sticky brown parcel tape from a newspaper – it will rip or at best damage the print underneath.

Some barrier creams designed to protect the skin and reduce the risk of ulcers developing can be ineffective, and don’t help protect the skin from being pulled when dressings are removed around fragile areas of skin.

Just because the pressure sore is dressed, does not avoid the need for constant monitoring and turning – but repositioning can be tricky and difficult after some surgeries. Even so, it is important for a risk assessment to be carried out and a care plan implemented, as pressure sores can develop very quickly and turn nasty if not watched and treated promptly.

Substandard care – What allegations of neglect will help my claim?

Substandard care is care that falls below an acceptable level. Here are some examples:

  • Failure to risk assess upon admission – particularly so, if known to be at ‘high’ risk eg have a history of pressure sores
  • Failure to take any steps to manage the condition and prevent the pressure sore from occurring in the first place
  • Failure to carry out regular (physical) skin inspections and risk assessments thereafter so as to prevent pressure sores developing
  • Failure to turn and reposition regularly to minimise the risk of pressure sores developing or getting worse
  • Failure to devise and/or implement a care plan to manage the pressure sore
  • Failure to provide any or any adequate pressuring relieving devices or aids –eg mattress, cushions, etc
  • Failure to monitor and continually observe an individual at risk eg with particularly vulnerable skin
  • Failure to exercise, mobilise or rehabilitate (eg physiotherapy) where appropriate.
  • Failure to change dressings sufficiently regularly
  • Failure to assess and manage continence, nutrition and hygiene etc
  • Failure to use special lifting equipment (to avoid skin shearing)
  • Failure to involve a Tissue Viability Nurse, where appropriate
  • Failing to adhere to their own guidelines or the NICE guidance in respect of tissue viability
  • Failure to keep adequate or complete records

What compensation can I claim for? Here is a list of some potential heads of loss:

  • Pain, suffering and loss of amenity
  • Disability
  • Scarring
  • Mental trauma and stress
  • Pressure relieving/redistributing mattresses, cushions and other pressure relieving aids
  • Barrier creams and moisturisers
  • Care and assistance provided by family, friends and carers
  • Treatment and medical expenses
  • Incidental expenses

What evidence will help my claim?

  • Check that a risk assessment was carried out upon admission and is updated regularly.
  • Look for risk assessments, such as Waterlow Scores or Braden etc in the medical or care records. These prevention policy tools are used by care homes, hospitals and health professionals to assess the potential risk of developing pressure sores. The lack of a risk assessment tool could indicate negligence.
  • Appearance: Ask the care home or hospital for photographs of any developing areas that look like they could develop into a pressure sore and keep taking them as proof of development. Make sure you can prove the date they were taken as that will be helpful evidence to support your claim for neglect.
  • Complain and tell someone about it – a specialist tissue viability nurse may be needed to do an assessment.
  • Record-keeping is vital to success and often hospitals, care homes and nursing homes are under-staffed and, in the main, do not keep good, accurate and up to date records. If maintaining a claim for negligence, documentary proof of neglect can be the key to success.
  • Make sure that the size of the wound (length, width, depth) is recorded in the care notes.

How can Farley Dwek Solicitors help?

Pressure sores, pressure ulcers and bed sores are unfortunately common conditions that we encounter daily.

Pressure sores and ulcers are largely avoidable and usually caused by neglect and should never happen.

If you have suffered with a pressure ulcer you may be entitled to compensation. Contact us for a FREE consultation on 0800 011 4136 or 0161 272 5222 or Contact Us online and we will call you back.

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