In addition to our team of  Case Managers, we also work in collaboration with a team of expert nurses whom we engage on an outsourced basis.

All our associate nurses have spent many years specialising in Continuing Healthcare assessments. They have all been NHS Assessors and have a detailed understanding of Checklist assessments, Decision Support Tools and Full Assessments within Multi-Disciplinary Teams, having carried them out for years. They know the assessment criteria inside out.

Whether you use our Clinical Review Service or Supported Assessment Service, one of our associate nurses will carry out a remote assessment of your relative (with you) in their care environment, to consider their care requirements and help you to understand whether they may be eligible for NHS Continuing Healthcare Funding. It is important to understand that this is not a medical examination of your relative; it’s an opportunity for our nurses to gather important information from you and your relative about their care needs.

Even if our nurses believe that your relative is not eligible for funding at the moment, it provides you with a benchmark understanding of their care requirements, which you can monitor over time, as care requirements can and often do change very quickly. Our nurses are on hand to speak to you at any time once the initial assessment has taken place.

Where we are supporting you through our Supported Assessment Service, our  associate nurses will be there at any meetings you have with the NHS. They are acting as your relative’s advocate and will argue your case as clinical experts. This is an invaluable service to families in what is always a very daunting and intimidating environment.

We believe that our associate nurses provide a unique service. We don’t know of any other companies who provide families with access to expert nurses. We believe that this is a vital part of the support process – who better to assess eligibility and then act on your behalf than an experienced Continuing Healthcare nurse, who has had the opportunity to assess your relative in person, remotely (or face-to-face, if appropriate).

Even where we provide our Retrospective Reclaims Service, we still use the same expert nurses to undertake an assessment of your relative’s healthcare records. Our nurses know what to look for in the records, which helps our Case Managers to quickly assess whether your relative should have been eligible for funding.

Our clients agree that our associate nurses are invaluable in the assessment process, which you can read about in our Case Studies and testimonials.