Nurse Advice Line
A steer in the right direction
We know that many people are given false or misleading information about the availability of NHS CHC Funding.
No one in the system seems keen to provide reliable advice to families who are looking into whether their relative may qualify for this funding. Our independent CHC Nurse Assessors know the process inside out. That is why people find this service so helpful.
Our approach…
The Nurse Advice Line is designed for those in the early stages of the CHC assessment process.
You will speak to a qualified CHC Nurse Assessor, with a high degree of expertise in this specialised field, who will be able to offer you honest, impartial advice about potential eligibility for CHC funding.
If our Nurse Assessor does not believe the criteria are met, they will tell you. However, if they believe there is a chance of success, there are further services we can offer to guide and support you through the application and assessment process.
We can help & advise
We understand it can be overwhelming.
Speak to our friendly team today.
FAQs
You’ll speak to a qualified CHC Nurse A who has previously worked for the NHS, so you get accurate, professional advice based on real-world CHC assessment experience.
No, calls cost £300/hour.
Contact us if:
- You’re preparing for a Checklist or full CHC assessment
- You’re trying to decide if you or your relative meet the criteria for CHC.
While we are happy to look at limited information, the purpose of the Nurse Advice Line is to offer provisional advice as to potential CHC eligibility, using the Checklist.
While no one can guarantee a CHC outcome without a formal assessment, our nurses can give you a realistic opinion based on their clinical expertise and experience with the CHC criteria.
Providing you haven’t missed the deadline, our Appeal Advice Service can help you decide whether your case is likely to succeed.
Yes, all calls are handled in the strictest confidence, and we only take action with your express permission.
You can book directly via this link.
No, you can be a friend, carer, attorney, or concerned family member. We may ask about your authority to act if you want to proceed further.
Yes, we can explain how Fast-Track assessments work, what forms are needed, and what rights you or your loved one have when facing urgent health needs.
After your conversation, we will:
- Send you a summary of our advice
- Recommend further action (e.g. making an application for assessment)
- Offer one of our fixed-fee advocacy services (with no pressure to proceed)