Appeal Advice Service
Honest, impartial advice
If you have been assessed and turned down for NHS Continuing Healthcare, our Appeal Advice Service will help you decide whether to challenge the decision.
Whether you have been unsuccessful at MDT or Local Resolution stage, our experienced Case Managers will review the Decision Support Tool and give you their expert view.
If we do recommend appealing the decision, we will offer additional services and support. If we don’t think an appeal is likely to succeed, we will tell you: we are always completely honest with our clients about prospects of success. We only pursue valid claims.
Our approach…
The main steps involved in our Appeal Advice Service:
- You send us the Decision Support Tool (and Local Resolution Report if applicable), along with any other evidence you want us to consider.
- One of our experienced Case Managers reviews the information provided and prepares a summary report, offering their view as to the prospects of successfully appealing the decision.
- We send you the report and arrange a meeting to answer any questions you might have, if desired.
