Appeal Advice Service

Honest, impartial advice

If you have been assessed and turned down for NHS Continuing Healthcare, our Appeal Advice Service will help you decide whether to challenge the decision.

Whether you have been unsuccessful at MDT or Local Resolution stage, our experienced Case Managers will review the Decision Support Tool and give you their expert view.

If we do recommend appealing the decision, we will offer additional services and support. If we don’t think an appeal is likely to succeed, we will tell you: we are always completely honest with our clients about prospects of success. We only pursue valid claims.

Our approach…

The main steps involved in our Appeal Advice Service:

You send us the Decision Support Tool (and Local Resolution Report if applicable), along with any other evidence you want us to consider.
One of our experienced Case Managers reviews the information provided and prepares a summary report, offering their view as to the prospects of successfully appealing the decision.
We send you the report and arrange a meeting to answer any questions you might have, if desired.

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally."

CHC client

"Brilliant success retaining CHC funding I cannot thank Farley Dwek and our Nurse Advocate, Carla Hall, enough. The ICB was challenging my wife's Continuing Healthcare (CHC) funding, by exploring whether she still had a primary healthcare need. Thanks to this team's expertise, we successfully retained her funding. Carla was outstanding from start to finish. She is professional, courteous and deeply knowledgeable about the system. I highly recommend Farley Dwek to anyone navigating the complexities of CHC funding."

Noel Jones

"My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough."

CHC client

"Farley Dwek persevered in a very old and difficult case on my behalf and were successful through tenacity and a refusal to give up, along with an in depth knowledge of the subject matter."

CHC client

Download our free guide

Our Free Guide contains essential information about what NHS Continuing Healthcare funding is and how it works.

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com