Primary Health Need

What is a Primary Health Need?

In order to qualify for NHS Continuing Healthcare Funding (CHC), an individual needs to establish that they have a ‘Primary Health Need’ (also called a primary healthcare need or primary need for healthcare)

The National Framework for NHS Continuing Healthcare and NHS-funded nursing care defines a primary healthcare need as follows:

An individual has a primary health need if, having taken account of all their needs (following completion of the Decision Support Tool), it can be said that the main aspects or majority part of the care they require is focused on addressing and/or preventing health needs. Having a primary health need is not about the reason why an individual requires care or support, nor is it based on their diagnosis; it is about the level and type of their overall actual day-to-day care needs taken in their totality.

The Primary Health Need Test

In order to establish whether an individual has a Primary Health Need, you need to look at the totality of all their relevant needs and how they interact. Once the 12 domains of care have been completed on the Decision Support Tool, the Primary Health Need ‘test’ is then applied. These are the four “Key Characteristics” of nature, intensity, complexity and unpredictability. The Characteristics help determine whether the majority of care interventions are aimed at meeting health or social care needs. 

Broadly speaking, social care is assistance to do the things we all do every day – getting up, having a wash, getting dressed, going to the toilet, eating and drinking, moving around, keeping our environment clean and tidy, maintaining social relationships. This is what the NHS and Social Services describe as the “activities of daily living” or “ADL”. For the purposes of CHC assessments, even if a person is totally dependent on others to meet all their ADL, that would still be deemed as social care, unless the interventions required are complex (skilled), intense (labour/time-consuming) or unpredictable (rapidly fluctuating). 

Often, the dividing line is very narrow and subjective but the outcome will determine who pays the cost of care – the individual or the NHS! 

Illustration of a couple with paperwork

Farley Dwek persevered in a very old and difficult case on my behalf and were successful through tenacity and a refusal to give up, along with an in depth knowledge of the subject matter.

CHC client

I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding.

Mr Barrow

Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice.

CHC client

Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.

CHC client

From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us.

Gilmour Shelley

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