Case studies & success stories

Stuart’s Story

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Clinical Review Service

Stuart (not his real name) took advantage of our Clinical Review Service and instructed us to review his father’s potential eligibility for NHS Continuing Healthcare Funding (CHC).

The matter was allocated to one of our specialist nurse assessors who then promptly met with the patient and his family at the care home. Having reviewed his care home records and medical records, our specialist nurse considered that there were good prospects of successfully claiming CHC funding to cover the cost of his ongoing care fees and accommodation.

For continuity, the same nurse subsequently attended the NHS’s Multi-Disciplinary Team meeting as the family’s appointed advocate. The MDT agreed to recommend CHC funding to pay for all future care fees.

Based on our review of the available evidence, we felt that Stuart’s father should also have been assessed and awarded CHC funding much earlier. Farley Dwek were then instructed by Stuart to pursue a retrospective claim against the CCG and seek reimbursement of past care home fees paid for the time when his father should have been found eligible for CHC funding.

After submitting our application form, the CCG gave careful consideration to the matter and upheld our claim. As a result of our intervention, the family are now expected to receive over £28,000 reimbursement of back-dated care fees.

Many families without legal representation only tend to look forward to see how they can save huge monthly care fees for their spouse, parent or relative. Sadly, many are totally unaware that in certain circumstances they can also make a retrospective claim for CHC funding as well!

If you want help assessing your relative’s potential current or past eligibility for CHC funding, or else need professional expert advocacy support at an MDT or appeal, get in touch with us directly on 0800 011 4136 or via our website to find out how we can help you.

I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding.

Mr Barrow

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice.

CHC client

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Call 0161 272 5222 Email help@farleydwek.com

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