Case studies & success stories

Stuart’s Story

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Clinical Review Service

Stuart (not his real name) took advantage of our Clinical Review Service and instructed us to review his father’s potential eligibility for NHS Continuing Healthcare Funding (CHC).

The matter was allocated to one of our specialist nurse assessors who then promptly met with the patient and his family at the care home. Having reviewed his care home records and medical records, our specialist nurse considered that there were good prospects of successfully claiming CHC funding to cover the cost of his ongoing care fees and accommodation.

For continuity, the same nurse subsequently attended the NHS’s Multi-Disciplinary Team meeting as the family’s appointed advocate. The MDT agreed to recommend CHC funding to pay for all future care fees.

Based on our review of the available evidence, we felt that Stuart’s father should also have been assessed and awarded CHC funding much earlier. Farley Dwek were then instructed by Stuart to pursue a retrospective claim against the CCG and seek reimbursement of past care home fees paid for the time when his father should have been found eligible for CHC funding.

After submitting our application form, the CCG gave careful consideration to the matter and upheld our claim. As a result of our intervention, the family are now expected to receive over £28,000 reimbursement of back-dated care fees.

Many families without legal representation only tend to look forward to see how they can save huge monthly care fees for their spouse, parent or relative. Sadly, many are totally unaware that in certain circumstances they can also make a retrospective claim for CHC funding as well!

If you want help assessing your relative’s potential current or past eligibility for CHC funding, or else need professional expert advocacy support at an MDT or appeal, get in touch with us directly on 0800 011 4136 or via our website to find out how we can help you.

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice.

CHC client

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

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Call 0161 272 5222 Email help@farleydwek.com

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