Case studies & success stories

Stuart’s Story

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Clinical Review Service

Stuart (not his real name) took advantage of our Clinical Review Service and instructed us to review his father’s potential eligibility for NHS Continuing Healthcare Funding (CHC).

The matter was allocated to one of our specialist nurse assessors who then promptly met with the patient and his family at the care home. Having reviewed his care home records and medical records, our specialist nurse considered that there were good prospects of successfully claiming CHC funding to cover the cost of his ongoing care fees and accommodation.

For continuity, the same nurse subsequently attended the NHS’s Multi-Disciplinary Team meeting as the family’s appointed advocate. The MDT agreed to recommend CHC funding to pay for all future care fees.

Based on our review of the available evidence, we felt that Stuart’s father should also have been assessed and awarded CHC funding much earlier. Farley Dwek were then instructed by Stuart to pursue a retrospective claim against the CCG and seek reimbursement of past care home fees paid for the time when his father should have been found eligible for CHC funding.

After submitting our application form, the CCG gave careful consideration to the matter and upheld our claim. As a result of our intervention, the family are now expected to receive over £28,000 reimbursement of back-dated care fees.

Many families without legal representation only tend to look forward to see how they can save huge monthly care fees for their spouse, parent or relative. Sadly, many are totally unaware that in certain circumstances they can also make a retrospective claim for CHC funding as well!

If you want help assessing your relative’s potential current or past eligibility for CHC funding, or else need professional expert advocacy support at an MDT or appeal, get in touch with us directly on 0800 011 4136 or via our website to find out how we can help you.

Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.

CHC client

I cannot recommend FARLEY DWEK enough should you find yourself in this unfortunate situation. They ring you when they say they will, they write to you with updates and keep you informed all the way. I'd like to especially thank Ruth Pople and Jonathan Dwek who I regularly spoke to during the process.

Chris Gregg

We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough.

Rachel W

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

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Call 0161 272 5222 Email help@farleydwek.com

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