Case studies & success stories

Retrospective Review Success Story

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Retrospective Review

This week’s success story concerns a patient who did not trigger for full assessment on the Checklist, but was subsequently found ELIGIBLE for full NHS Continuing Healthcare Funding (CHC) six months prior to that date!

The patient was considered for CHC Funding by her local NHS Clinical Commissioning Group (CCG) by means of a screening Checklist – which did not indicate the need for full assessment. The patient died shortly thereafter. Her family complained to the CCG about the inaccuracy of the Checklist; the CCG agreed to conduct a retrospective review for the last twelve months of life.

Farley Dwek Solicitors were instructed to assist the family with the retrospective review.  We obtained copy of the patient’s care and medical records, and prepared a Written Submission in support of the case. Following an initial assessment, the CCG awarded CHC funding but only for the two months prior to the patient’s death.

Farley Dwek appealed the decision of ineligibility for the remaining period and attended a Local Review Panel arranged by the CCG. The Panel upheld the CCG’s decision of ineligibility.

We requested Independent Review of the decision by appeal to NHS England, which set a date for the Panel hearing. One week prior to the hearing, the CCG contacted us to advise it had reconsidered its decision and agreed with us the patient met the criteria for full CHC Funding throughout the period of appeal.

This is a wonderful result for the family and quite a turnaround in the case of someone who supposedly did not even meet the criteria for full assessment!

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

I found this firm to be thorough, professional, knowledgeable, and available when needed. The outcome was exactly what we had been hoping for. I have no doubt that this firm played a significant role in achieving that.

CHC client

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding.

Mr Barrow

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

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