Case studies & success stories

Retrospective Funding Success Story

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Retrospective Review

Farley Dwek Solicitors acted on behalf of the late ’Mrs X’ and were instructed to request that her Clinical Commissioning Group (CCG) undertake a retrospective review of her healthcare needs. We were concerned that either no assessments had been undertaken, or that any assessments that were carried out failed to fully address Mrs X’s health and nursing needs. Mrs X’s needs were a combination of complex mental and physical health, which could only be managed effectively by skilled intervention over a sustained 24 hour period. She needed nurses to assess, plan, implement and monitor a package of sustained care to meet her needs and to review her care as her mental and physical health deteriorated. Based on the evidence collated, we believed that Mrs X met the criteria for NHS Continuing Healthcare funding and should have been assessed for, and awarded, NHS Continuing Healthcare funding when she first went into care.

We presented the claim to the CCG in September 2015. The CCG carried out enquiries and completed their Decision Support Tool which did not recommend that Mrs X was eligible for NHS Continuing Healthcare funding.

An appeal was lodged to a Local Resolution Panel (conducted by the same CCG) which again found that Mrs X was not eligible for NHS Continuing Healthcare funding.

A final appeal was then lodged with NHS England. In late 2020, an Independent Review Panel determined that the CCG’s decision to refuse retrospective funding was ‘unsound’ on numerous counts and it had acted in contravention of the established principles set out in the National Framework for NHS Continuing Healthcare. The IRP recommended that Mrs X be awarded reimbursement of more than 2 years’ care home fees.

Mrs X’s family are expected to recover over £25,000.

"I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding."

Mr Barrow

"We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough."

Rachel W

"My family and I cannot rate Farley Dwek Solicitors high enough for all their work in helping us with a successful appeal to grant my father CHC in his care home. As soon as I contacted them I felt listened to and supported and our solicitor Debbie was nothing short of incredible."

Emma

"We approached Farley Dwek for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended."

Rob

"You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process."

Brian Marshall

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