Case studies & success stories

Retrospective Funding Success Story

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We helped with

Retrospective Review

Farley Dwek Solicitors acted on behalf of the late ’Mrs X’ and were instructed to request that her Clinical Commissioning Group (CCG) undertake a retrospective review of her healthcare needs. We were concerned that either no assessments had been undertaken, or that any assessments that were carried out failed to fully address Mrs X’s health and nursing needs. Mrs X’s needs were a combination of complex mental and physical health, which could only be managed effectively by skilled intervention over a sustained 24 hour period. She needed nurses to assess, plan, implement and monitor a package of sustained care to meet her needs and to review her care as her mental and physical health deteriorated. Based on the evidence collated, we believed that Mrs X met the criteria for NHS Continuing Healthcare funding and should have been assessed for, and awarded, NHS Continuing Healthcare funding when she first went into care.

We presented the claim to the CCG in September 2015. The CCG carried out enquiries and completed their Decision Support Tool which did not recommend that Mrs X was eligible for NHS Continuing Healthcare funding.

An appeal was lodged to a Local Resolution Panel (conducted by the same CCG) which again found that Mrs X was not eligible for NHS Continuing Healthcare funding.

A final appeal was then lodged with NHS England. In late 2020, an Independent Review Panel determined that the CCG’s decision to refuse retrospective funding was ‘unsound’ on numerous counts and it had acted in contravention of the established principles set out in the National Framework for NHS Continuing Healthcare. The IRP recommended that Mrs X be awarded reimbursement of more than 2 years’ care home fees.

Mrs X’s family are expected to recover over £25,000.

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding.

Geoffrey Matthews

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us.

Gilmour Shelley

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

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