Case studies & success stories

Retrospective Claim Success Story

We helped with

Retrospective Review

This week’s success story concerns a retrospective claim for a gentleman who was receiving care at home.

When the family approached Farley Dwek for advice, the Integrated Care Board (ICB) had already completed their Decision Support Tool (DST), recommending eligibility for NHS Continuing Healthcare Funding for a period of months towards the end of the patient’s life. We reviewed the DST and available evidence, and recommended an appeal be submitted for an additional 18-months of funding.

Our expert team prepared a Written Submission using the evidence provided by the family. The case was more challenging than some, in so far as there were no formal care records, as would be the case for someone residing in a residential care or nursing home. Nevertheless, with statements from the carers and our client’s detailed diaries, we were able to present a cogent case for eligibility for CHC Funding.

Upon receipt of our Written Submission, the ICB arranged a Local Resolution Meeting which we attended with our client. A deciding factor was our client’s ability to provide detailed information to the Local Review Panel, in addition to the written evidence.

After a short wait, the ICB wrote to confirm it had awarded CHC funding for the full period under appeal. A great outcome for the family!

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

What a life saver Farley Dwek were to myself and my Family. From the first point of contact to the final consultation, the whole process was clear and easy to understand. I 100000% recommend this people focus company that have fantastic work ethics and are so very knowledgeable. I’m so grateful for all the support.

CHC client

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay.

Edward Battersby

A sound investment! I had researched a number of firms offering assistance to help secure CHC funding for our Mum. I was very glad I chose Farley Dwek. Both my brother and I are retired solicitors and are able plough our way through regulatory material and legislation, However, neither of us had any experience in this area of law. I really appreciated Farley Dwek’s transparent and sensible advice. I would recommend doing the initial screening exercise with one of their nurses, we had the excellent Diane Jenkins for screening (and eventual support at the MDT).

CHC client

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