Case studies & success stories

Reclaiming £40k in Care Fees

We helped with

CHC funding

This week we saw another positive result for a family who had been wrongly charged for care. Despite their relative presenting with extremely challenging behaviour, such that her safety and that of those around her was placed at serious risk, the CCG assessed her as having only a “HIGH” level of need in the Behaviour domain.

The family appealed the outcome of the assessment, before coming to Farley Dwek Solicitors for expert support with the Local Resolution process.

Farley Dwek Solicitors obtained copy of the patient’s care records and drafted a Written Submission, detailing every instance of challenging behaviour in the three months leading up to the CCG’s assessment. At the LRM, we presented our evidence to the CCG and argued that its assessment of the Behaviour domain was patently inaccurate and clinically unsound.

Faced with the evidence we had collated, the CCG was forced to agree to increase the level of need in Behaviour to “SEVERE”. Along with an agreed “SEVERE” level of need in Cognition, the patient was automatically found eligible for CHC and reimbursed almost £40,000 in wrongly paid care fees and interest. This was for a three-month period, so we can only imagine the ongoing costs to the patient had her family not sought our expert assistance.

We were so pleased to help this family achieve justice for their relative and secure the funding to which she was legally entitled.

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

Farley Dwek persevered in a very old and difficult case on my behalf and were successful through tenacity and a refusal to give up, along with an in depth knowledge of the subject matter.

CHC client

A sound investment! I had researched a number of firms offering assistance to help secure CHC funding for our Mum. I was very glad I chose Farley Dwek. Both my brother and I are retired solicitors and are able plough our way through regulatory material and legislation, However, neither of us had any experience in this area of law. I really appreciated Farley Dwek’s transparent and sensible advice. I would recommend doing the initial screening exercise with one of their nurses, we had the excellent Diane Jenkins for screening (and eventual support at the MDT).

CHC client

Andrew had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able to identify areas where the framework had been incorrectly applied. With this expert knowledge and guidance, we were successful in our appeal and the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. The best £300 we ever spent!

Jane

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com