Case studies & success stories

Reclaiming £40k in Care Fees

We helped with

CHC funding

This week we saw another positive result for a family who had been wrongly charged for care. Despite their relative presenting with extremely challenging behaviour, such that her safety and that of those around her was placed at serious risk, the CCG assessed her as having only a “HIGH” level of need in the Behaviour domain.

The family appealed the outcome of the assessment, before coming to Farley Dwek Solicitors for expert support with the Local Resolution process.

Farley Dwek Solicitors obtained copy of the patient’s care records and drafted a Written Submission, detailing every instance of challenging behaviour in the three months leading up to the CCG’s assessment. At the LRM, we presented our evidence to the CCG and argued that its assessment of the Behaviour domain was patently inaccurate and clinically unsound.

Faced with the evidence we had collated, the CCG was forced to agree to increase the level of need in Behaviour to “SEVERE”. Along with an agreed “SEVERE” level of need in Cognition, the patient was automatically found eligible for CHC and reimbursed almost £40,000 in wrongly paid care fees and interest. This was for a three-month period, so we can only imagine the ongoing costs to the patient had her family not sought our expert assistance.

We were so pleased to help this family achieve justice for their relative and secure the funding to which she was legally entitled.

"A sound investment! I had researched a number of firms offering assistance to help secure CHC funding for our Mum. I was very glad I chose Farley Dwek. Both my brother and I are retired solicitors and are able plough our way through regulatory material and legislation, However, neither of us had any experience in this area of law. I really appreciated Farley Dwek’s transparent and sensible advice. I would recommend doing the initial screening exercise with one of their nurses, we had the excellent Diane Jenkins for screening (and eventual support at the MDT)."

CHC client

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"I cannot recommend FARLEY DWEK enough should you find yourself in this unfortunate situation. They ring you when they say they will, they write to you with updates and keep you informed all the way. I'd like to especially thank Ruth Pople and Jonathan Dwek who I regularly spoke to during the process."

Chris Gregg

"Without Farley Dwek’s support we wouldn’t have secured the funding. Soon after we presented our case with Farley Dwek we were informed by the NHS that my mother was entitled to the funding after all. It was a huge relief because the size of the care home fees can be a huge worry."

David Newton

"My family and I cannot rate Farley Dwek Solicitors high enough for all their work in helping us with a successful appeal to grant my father CHC in his care home. As soon as I contacted them I felt listened to and supported and our solicitor Debbie was nothing short of incredible. Very knowledgeable in her field, always ready to offer insight and support and quick to respond to queries, we would have been lost without her! If you are looking for some advice and guidance on CHC’s look no further. Recommend without hesitation."

CHC client

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com