Case studies & success stories

Mrs X’s Success Story

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Retrospective Review

Farley Dwek Solicitors were instructed on behalf of the late Mrs X to pursue a retrospective claim for NHS Continuing Healthcare Funding (CHC) against her local Clinical Commissioning Group for wrongly paid care home fees.

Initially, upon retrospective assessment, the CCG concluded that Mrs X was eligible for CHC Funding for the last 5 months in care before she passed away. However, the CCG rejected the claim for CHC for any prior period of care. Farley Dwek remained dissatisfied with this outcome arguing that the CCG’s decision was flawed.

Farley Dwek then pursued an appeal to an Independent Review Panel held by NHS England.

The IRP found that the CCG’s decision was unsound and Mrs X was eligible for CHC for the full prior period of care under appeal.

In total, the team at Farley Dwek Solicitors have helped Mrs X’s family recover over £45,000 in care fees.

"From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us."

Gilmour Shelley

"From first contact with the managing partner Andrew Farley and Ruth Pople, Senior Case Manager , Farley Dwek appeared to be a very well organised Law firm. The staff is very professional and takes all the time to explain sometimes complicated situations."

CHC client

"Andrew had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able to identify areas where the framework had been incorrectly applied. With this expert knowledge and guidance, we were successful in our appeal and the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. The best £300 we ever spent!"

Jane

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"Fantastic service from all of the team at Farley Dwek. The case was a minefield to us but with FD’s expertise and compassion a very positive result. No hidden fees at all. Again our sincere thanks for all of your help and support. The result was what we had been hoping for. They clearly have a specific expertise in this area and I’m very glad that I sought their advice."

CHC client

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