Case studies & success stories

Mrs X’s Success Story

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We helped with

Retrospective Review

Farley Dwek Solicitors were instructed on behalf of the late Mrs X to pursue a retrospective claim for NHS Continuing Healthcare Funding (CHC) against her local Clinical Commissioning Group for wrongly paid care home fees.

Initially, upon retrospective assessment, the CCG concluded that Mrs X was eligible for CHC Funding for the last 5 months in care before she passed away. However, the CCG rejected the claim for CHC for any prior period of care. Farley Dwek remained dissatisfied with this outcome arguing that the CCG’s decision was flawed.

Farley Dwek then pursued an appeal to an Independent Review Panel held by NHS England.

The IRP found that the CCG’s decision was unsound and Mrs X was eligible for CHC for the full prior period of care under appeal.

In total, the team at Farley Dwek Solicitors have helped Mrs X’s family recover over £45,000 in care fees.

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding."

Mr Barrow

"Farley Dwek persevered in a very old and difficult case on my behalf and were successful through tenacity and a refusal to give up, along with an in depth knowledge of the subject matter."

CHC client

"We would thoroughly recommend Farley Dwek as an organisation and Debbie Payton in particular. We feel that all that she has achieved on behalf of my father is worth every penny and we believe we could not have got this outcome without her. We cannot thank Debbie enough."

Rachel W

"Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary."

Ronald

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