Case studies & success stories

Mrs X’s Story

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We helped with

CHC funding

Our CHC team won a challenging battle after many years, successfully securing retrospective NHS Continuing Healthcare Funding (CHC) for the late Mrs X.

We argued that her local Clinical Commissioning Group had wrongly denied Mrs X CHC funding and forced her family to undertake a retrospective appeal to an Independent Review Panel (IRP) convened by NHS England.

Our request for an appeal to IRP was lodged at the end of June 2017.

However, because NHS England had found a number of issues with the way the CCG’s outsourced agents had completed their reviews, the CCGs were instructed to review their cases again before NHS England would arrange the IRP meeting.

Despite much chasing and delays by the CCG reviewing matters, an appeal date was eventually provided for October 2020. Our team filed detailed written submissions in support of the appeal.

However, just days prior to IRP taking place, the CCG conceded partial eligibility, accepting that Mrs X would have been eligible for NHS Continuing Healthcare funding for the initial 10 months period of care.

We remained dissatisfied with the CCG’s position, contending that Mrs X was eligible for the full retrospective period of care claimed ie another year’s worth of wrongly paid care fees beyond this initial period. Despite our invitation to save NHS England time and expense, the CCG refused to extend the eligibility period, and so the matter proceeded to the full IRP (which took place remotely due to COVID restrictions). Farley Dwek Solicitors represented Mrs X and were wholly successful in persuading the CCG to grant retrospective funding for this extended period as well.

Total restitution recovered for Mrs X’s family in excess of £60,000.

We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay.

Edward Battersby

I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding.

Mr Barrow

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us.

Gilmour Shelley

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

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