Case studies & success stories

Mrs X’s Story

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We helped with

CHC funding

Our CHC team won a challenging battle after many years, successfully securing retrospective NHS Continuing Healthcare Funding (CHC) for the late Mrs X.

We argued that her local Clinical Commissioning Group had wrongly denied Mrs X CHC funding and forced her family to undertake a retrospective appeal to an Independent Review Panel (IRP) convened by NHS England.

Our request for an appeal to IRP was lodged at the end of June 2017.

However, because NHS England had found a number of issues with the way the CCG’s outsourced agents had completed their reviews, the CCGs were instructed to review their cases again before NHS England would arrange the IRP meeting.

Despite much chasing and delays by the CCG reviewing matters, an appeal date was eventually provided for October 2020. Our team filed detailed written submissions in support of the appeal.

However, just days prior to IRP taking place, the CCG conceded partial eligibility, accepting that Mrs X would have been eligible for NHS Continuing Healthcare funding for the initial 10 months period of care.

We remained dissatisfied with the CCG’s position, contending that Mrs X was eligible for the full retrospective period of care claimed ie another year’s worth of wrongly paid care fees beyond this initial period. Despite our invitation to save NHS England time and expense, the CCG refused to extend the eligibility period, and so the matter proceeded to the full IRP (which took place remotely due to COVID restrictions). Farley Dwek Solicitors represented Mrs X and were wholly successful in persuading the CCG to grant retrospective funding for this extended period as well.

Total restitution recovered for Mrs X’s family in excess of £60,000.

"I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding."

Mr Barrow

"Honest, straight-talking, knowledgeable solicitors. I contacted Farley Dwek via their online ‘contact us’ form regarding my father’s eligibility for NHS continuing care. I knew they were experts in the field and I had already paid for and downloaded their excellent guide on the subject. Despite the fact that it became quickly obvious that there was no case for them in this instance, Ruth still gave me close to an hour of her time and was compassionate, extremely knowledgeable and also willing to give me an honest, off-the-cuff appraisal of our situation and chances of receiving funding."

CHC client

"The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome."

Mrs P

"Without Farley Dwek’s support we wouldn’t have secured the funding. Soon after we presented our case with Farley Dwek we were informed by the NHS that my mother was entitled to the funding after all. It was a huge relief because the size of the care home fees can be a huge worry."

David Newton

"If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding."

Geoffrey Matthews

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

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