Case studies & success stories

Mr P’s Story

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We helped with

CHC funding

Farley Dwek represented the late Mr ‘P’,  an elderly gentleman, who was admitted to Hospital by ambulance, then aged 94, with shortness of breath, reduced mobility in his left leg and cellulitis. Whilst admitted, he had an unwitnessed fall; it is thought that he fell out of bed due to lack of bedrails (a ‘never event’). He was known to be at high risk of falling.

Mr P was left with a physically and visibly deformed shortened angulated (‘spoon’) wrist which was very painful and stiff, with significantly impaired grip strength, residual weakness, instability, and muscle spasms. He needed to wear a splint most of the time for support and to counter instability in his wrist. The wrist splint gave him some degree of stability (but not to the same extent as before his fall) but without it, his dominant hand was virtually useless.

The accident affected Mr P. in all aspects of his daily activities and he became heavily reliant on care and assistance from his devoted son and two professional carers for even simple daily routine tasks such as getting out of bed, dressing/undressing, washing, hygiene and showering, toileting and getting up and around. He lost his independence and his confidence.

A claim was presented to the hospital who admitted liability. After negotiations, Mr P was awarded £40,000 compensation for this life-changing event.

Sadly, Mr P passed away recently, aged 95, and didn’t know his claim for negligence had been successful.

"We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay."

Edward Battersby

"Without Farley Dwek’s support we wouldn’t have secured the funding. Soon after we presented our case with Farley Dwek we were informed by the NHS that my mother was entitled to the funding after all. It was a huge relief because the size of the care home fees can be a huge worry."

David Newton

"We approached Farley Dwek for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended."

Rob

"From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us."

Gilmour Shelley

"Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally."

CHC client

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