Case studies & success stories

Mr A’s Story

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We helped with

Pressure Sore

Mr A sustained a distressing pressure ulcer (often referred to as a pressure sore) whilst an in-patient in hospital.

He was then discharged to a care home where the pressure ulcer was allowed to deteriorate rapidly, and worse, he sustained further nasty pressure ulcers – caused by poor care, lack of monitoring and prompt intervention, and missed opportunities.

Due to Mr A’s deteriorating health, a claim was brought on his behalf by his wife, against the local NHS Trust. The allegations of breach of duty (liability) and causation (proving the hospital caused the injury) were fully supported by an independent report from an expert Tissue Viability Nurse. The expert noted numerous breaches of duty of care by both the hospital and care home, and resultant failures to ensure Mr A’s wellbeing and safety at all times.

Breach of duty was partially admitted by the hospital, who maintained that the care home should also accept some blame for the deterioration in Mr A’s condition after he was transferred and entrusted into their care. It was also alleged that the pressure ulcers and infections had hastened Mr A’s demise and death.

However, as a result of the hospital seeking to deflect some blame onto the care home, it then became necessary to open a second front against the care home to protect Mr A’s position. Accordingly, a separate claim was then pursued against the care home who initially denied liability – despite the overwhelming evidence presented in support of their negligent actions.

Protracted separate settlement negotiations ensued with both parties, and resulted in substantial overall compensation for Mr A’s pain, suffering and distress caused by his pressure injuries – which could and should have been prevented with proper care, attention and timely intervention. Sadly, the Mr A passed away before his case was concluded.

We take the view that virtually all pressure sores are caused by neglect and are entirely preventable with good care.

I cannot recommend FARLEY DWEK enough should you find yourself in this unfortunate situation. They ring you when they say they will, they write to you with updates and keep you informed all the way. I'd like to especially thank Ruth Pople and Jonathan Dwek who I regularly spoke to during the process.

Chris Gregg

If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding.

Geoffrey Matthews

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.

CHC client

Honest, straight-talking, knowledgeable solicitors. I contacted Farley Dwek via their online ‘contact us’ form regarding my father’s eligibility for NHS continuing care. I knew they were experts in the field and I had already paid for and downloaded their excellent guide on the subject. Despite the fact that it became quickly obvious that there was no case for them in this instance, Ruth still gave me close to an hour of her time and was compassionate, extremely knowledgeable and also willing to give me an honest, off-the-cuff appraisal of our situation and chances of receiving funding.

CHC client

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