Case studies & success stories

Mr A’s Story

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We helped with

Pressure Sore

Mr A sustained a distressing pressure ulcer (often referred to as a pressure sore) whilst an in-patient in hospital.

He was then discharged to a care home where the pressure ulcer was allowed to deteriorate rapidly, and worse, he sustained further nasty pressure ulcers – caused by poor care, lack of monitoring and prompt intervention, and missed opportunities.

Due to Mr A’s deteriorating health, a claim was brought on his behalf by his wife, against the local NHS Trust. The allegations of breach of duty (liability) and causation (proving the hospital caused the injury) were fully supported by an independent report from an expert Tissue Viability Nurse. The expert noted numerous breaches of duty of care by both the hospital and care home, and resultant failures to ensure Mr A’s wellbeing and safety at all times.

Breach of duty was partially admitted by the hospital, who maintained that the care home should also accept some blame for the deterioration in Mr A’s condition after he was transferred and entrusted into their care. It was also alleged that the pressure ulcers and infections had hastened Mr A’s demise and death.

However, as a result of the hospital seeking to deflect some blame onto the care home, it then became necessary to open a second front against the care home to protect Mr A’s position. Accordingly, a separate claim was then pursued against the care home who initially denied liability – despite the overwhelming evidence presented in support of their negligent actions.

Protracted separate settlement negotiations ensued with both parties, and resulted in substantial overall compensation for Mr A’s pain, suffering and distress caused by his pressure injuries – which could and should have been prevented with proper care, attention and timely intervention. Sadly, the Mr A passed away before his case was concluded.

We take the view that virtually all pressure sores are caused by neglect and are entirely preventable with good care.

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

Andrew had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able to identify areas where the framework had been incorrectly applied. With this expert knowledge and guidance, we were successful in our appeal and the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. The best £300 we ever spent!

Jane

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them.

Tim

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

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