Case studies & success stories

Jill’s Story

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We helped with

CHC funding

Farley Dwek Solicitors were instructed by ‘Jill’ (not her real name) in July 2018. Her Mother, Mrs X (for anonymity) had been assessed in October 2017 and found not eligible for CHC funding despite having multiple complex and challenging healthcare needs. The negative outcome had been appealed by Jill prior to her Mother’s death in April 2018, and she subsequently sought our support and advocacy representation in connection with the appeal.

We reviewed evidence and prepared a full Appeal Submission in readiness for the NHS Local Resolution appeal meeting. The CCG upheld the appeal and agreed that Mrs X was eligible for full CHC funding from October 2017 to the date of death in April 2018.

We had also noted that Mrs X had not previously been assessed for CHC funding from admission into the Care Home in February 2016 until October 2017. Following the successful appeal, we requested that the CCG now undertake a retrospective review of this unassessed period as well. The CCG’s review concluded that Mrs X was eligible for CHC funding for part of this period, too.

In total, Farley Dwek have successfully helped Jill recover 14 months of CHC funding for her late mother’s care.

"Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally."

CHC client

"From first contact with the managing partner Andrew Farley and Ruth Pople, Senior Case Manager , Farley Dwek appeared to be a very well organised Law firm. The staff is very professional and takes all the time to explain sometimes complicated situations."

CHC client

"Carla acted as our nurse advocate at a recent DST meeting. We had a two hour preliminary phone discussion a couple of days beforehand and Carla's professionalism and attention to detail was immediately apparent. Her assistance on the day was invaluable as her clear undertanding and cross referencing of the various records meant that she was able pick up on any discrepancies/omissions and ensure that proper consideration was given and that nothing was overlooked or misinterpreted by the assessor. We couldn't have gone though this process without such amazing support. Thank you."

Martin Wallbank

"Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics."

CHC client

"Andrew had a high degree of expertise in this field and was able to offer practical advice on how best to prepare an evidenced based case. He was also able to identify areas where the framework had been incorrectly applied. With this expert knowledge and guidance, we were successful in our appeal and the original recommendation of the DST was overturned. Our mother was awarded full CHC funding, backdated with payments refunded. The best £300 we ever spent!"

Jane

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