Case studies & success stories

Jill’s Story

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We helped with

CHC funding

Farley Dwek Solicitors were instructed by ‘Jill’ (not her real name) in July 2018. Her Mother, Mrs X (for anonymity) had been assessed in October 2017 and found not eligible for CHC funding despite having multiple complex and challenging healthcare needs. The negative outcome had been appealed by Jill prior to her Mother’s death in April 2018, and she subsequently sought our support and advocacy representation in connection with the appeal.

We reviewed evidence and prepared a full Appeal Submission in readiness for the NHS Local Resolution appeal meeting. The CCG upheld the appeal and agreed that Mrs X was eligible for full CHC funding from October 2017 to the date of death in April 2018.

We had also noted that Mrs X had not previously been assessed for CHC funding from admission into the Care Home in February 2016 until October 2017. Following the successful appeal, we requested that the CCG now undertake a retrospective review of this unassessed period as well. The CCG’s review concluded that Mrs X was eligible for CHC funding for part of this period, too.

In total, Farley Dwek have successfully helped Jill recover 14 months of CHC funding for her late mother’s care.

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

I feel like the presence of Farley Dwek in the process was the key factor in our family securing the funding and saving £1,400 per week in care home fees for the BUPA hospital that we had chosen. To say we are pleased with Farley Dwek is an understatement. We’ve been absolutely delighted with everything the team has done and would recommend any family in the same circumstances speak directly to them to give them the best chance of getting the funding.

Mr Barrow

Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics.

CHC client

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

You don’t need any more worry about how to come up with the money at a time when you are trying to cope with the emotion and distress of trying to get the best care possible for loved ones. This needs sorting out and I’m glad Farley Dwek is on my side and helping through the process.

Brian Marshall

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