Case studies & success stories

Fiona’s Story

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We helped with

CHC funding

‘Fiona’ (not her real name) instructed us to undertake a review of her late mother’s case for NHS Continuing Healthcare Funding (CHC) and to see if she was eligible for a refund of care home fees that were wrongly paid whilst a resident in a care home. The period in question spanned several years before Fiona’s mother was awarded fast-track funding for end of life care in the weeks immediately prior to her passing.

Farley Dwek obtained and reviewed the care home and GP records. Our CHC team concluded that due to an increase in her mother’s health needs and challenging behaviours, there were good grounds for reclaiming backdated care home fees during this lengthy period when her mother should have been assessed as eligible for CHC funding.

A letter of claim was sent to the NHS Clinical Commissioning Group (CCG) requesting a retrospective review.

The CCG’s appointed nurse assessor eventually provided several draft, separate Decision Support Tools (DSTs) for each year in question under review, and invited our comments prior to the matter proceeding to an assessment by an NHS Multi-Disciplinary Team (MDT).

Having reviewed the CCG’s DSTs, and with Fiona’s input, Farley Dwek then provided our own detailed robust Written Submissions in response for consideration by the MDT.

The MDT panel outcome found that Fiona’s mother was indeed eligible for CHC funding for part of the period under review and her representatives are expected to receive a refund in expected to be in excess of £40,000.

I am over the moon with the way in which Farley Dwek Solicitors have handled my late father’s claim. We were kept informed throughout the whole process and had frequent contact with our solicitor, Jonathan Dwek. His experience and empathy instilled great confidence and I am delighted with the outcome.

Craig Phillips

If a relative of yours is going into a care home or nursing home, I’d 100% recommend you to call Farley Dwek to see if you are eligible for NHS Continuing Healthcare Funding.

Peter Shaw

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

From first contact with the managing partner Andrew Farley and Ruth Pople, Senior Case Manager , Farley Dwek appeared to be a very well organised Law firm. The staff is very professional and takes all the time to explain sometimes complicated situations.

CHC client

First Class Service. Kept us informed throughout, highly professional and I would not hesitate to use Farley Dwek in the future. Great service thank you.

CHC client

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