Case studies & success stories

Fiona’s Story

Heart hands icon

We helped with

CHC funding

‘Fiona’ (not her real name) instructed us to undertake a review of her late mother’s case for NHS Continuing Healthcare Funding (CHC) and to see if she was eligible for a refund of care home fees that were wrongly paid whilst a resident in a care home. The period in question spanned several years before Fiona’s mother was awarded fast-track funding for end of life care in the weeks immediately prior to her passing.

Farley Dwek obtained and reviewed the care home and GP records. Our CHC team concluded that due to an increase in her mother’s health needs and challenging behaviours, there were good grounds for reclaiming backdated care home fees during this lengthy period when her mother should have been assessed as eligible for CHC funding.

A letter of claim was sent to the NHS Clinical Commissioning Group (CCG) requesting a retrospective review.

The CCG’s appointed nurse assessor eventually provided several draft, separate Decision Support Tools (DSTs) for each year in question under review, and invited our comments prior to the matter proceeding to an assessment by an NHS Multi-Disciplinary Team (MDT).

Having reviewed the CCG’s DSTs, and with Fiona’s input, Farley Dwek then provided our own detailed robust Written Submissions in response for consideration by the MDT.

The MDT panel outcome found that Fiona’s mother was indeed eligible for CHC funding for part of the period under review and her representatives are expected to receive a refund in expected to be in excess of £40,000.

My family and I cannot rate Farley Dwek Solicitors high enough for all their work in helping us with a successful appeal to grant my father CHC in his care home. As soon as I contacted them I felt listened to and supported and our solicitor Debbie was nothing short of incredible.

Emma

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay.

Edward Battersby

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

A sound investment! I had researched a number of firms offering assistance to help secure CHC funding for our Mum. I was very glad I chose Farley Dwek. Both my brother and I are retired solicitors and are able plough our way through regulatory material and legislation, However, neither of us had any experience in this area of law. I really appreciated Farley Dwek’s transparent and sensible advice. I would recommend doing the initial screening exercise with one of their nurses, we had the excellent Diane Jenkins for screening (and eventual support at the MDT).

CHC client

Get in touch with our team today

Call 0161 272 5222 Email help@farleydwek.com

By submitting this form, you agree to the data handling as stated in our Privacy Policy