Case studies & success stories

Edward’s story

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We helped with

CHC funding

Edward Battersby’s 93-year old mother, Marion Wilson, was already receiving NHS Continuing Healthcare Funding but the family was called to a re-assessment of her situation and they wanted to make sure funding wasn’t removed so they contacted Farley Dwek.

Mr Battersby, a retired businessman, explains:

“My mother who has dementia has been in a nursing home setting for the past seven years and has received NHS Continuing Healthcare Funding for the past three. This funding is invaluable and it is an enormous financial support for our entire family.

When we were asked to attend an assessment to see if my mother was still eligible we were worried that a mistake might be made and that funding might be pulled. We’d read horror stories about families having to sell their homes and make massive financial sacrifices and wanted to avoid that happening to us.

The assessment process for NHS Continuing Healthcare funding is complicated and we were told that the NHS didn’t always get it right. We felt more confident going into the review process with Farley Dwek on our side. After they attended the assessment meeting with us we secured the funding and we continue to save on the astronomical care home fees that we might otherwise have had to pay.

I firmly believe there are many families out there who don’t know about this NHS Continuing Healthcare Funding and that they should see if their loved one or loved ones are eligible. We didn’t realise we could get it ourselves until we’d spent £42,000 on care home fees. It has saved us a fortune and it is comforting knowing that my mother is getting all the assistance she requires from the NHS after a lifetime of paying into the system.”

Andrew Farley of Farley Dwek said:

“It is true that the process for applying for NHS Continuing Healthcare Funding is too complex for most families to get right. The NHS will always be looking to save money and all too often it is families who are entitled to funding who pay the price. If you’ve got an assessment coming up or you know someone who has it’s sensible to get legal advice from an experienced solicitor.”

"Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary."

Ronald

"Through out my dealings with Farley Dwek I found them to be efficient and very helpful. But above all their honesty impressed me the most. Never have come across an organisation that would put ethics before profit. For this alone I would highly recommend them."

Tim

"Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally."

CHC client

"I am over the moon with the way in which Farley Dwek Solicitors have handled my late father’s claim. We were kept informed throughout the whole process and had frequent contact with our solicitor, Jonathan Dwek. His experience and empathy instilled great confidence and I am delighted with the outcome."

Craig Phillips

"Thanks to Andrew’s guidance, we were able to articulate and feedback our reservations to the CHC and they ended up ruling in our favour. We therefore did not end up having to formally instruct Farley Dwek for representation but our impression was that they were an exemplary firm with judicious invested leadership and noble ethics."

CHC client

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