Case studies & success stories

CHC Funding Retrospective Claim Success Story

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CHC funding retrospective claim

This week our Farley Dwek team saw another excellent result in the case of a retrospective claim for CHC funding, which took almost 6 years to resolve.

Having reviewed the patient’s care and medical records, we advised our client that her mother should not have been charged for care.  We lodged a request for retrospective review with the responsible CCG all the way back in 2015.

Despite frustrating delays and prevarication throughout, the CCG finally considered our client’s case in early-2020.  Faced with overwhelming evidence, the CCG agreed eligibility for CHC funding for the full period at the first stage of the assessment process.

A fantastic outcome for our client, which underlines the importance of perseverance, particularly where retrospective claims are concerned.

If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding.

Geoffrey Matthews

Without Farley Dwek's encouragement and perseverance, I don’t think that I would have proceeded with the claim, nor would it have resulted in such a successful outcome without their professional input at every stage. Their attention to detail, care and support throughout this process has been exemplary.

Ronald

We approached FD for help in appealing a faulty CHC funding decision. Highly impressed with the in-depth & very detailed investigation by their expert nursing practitioner. Eventually we got a very good result which was entirely the result of FD’s work. Definitely recommended.

Rob

From the moment I picked up the phone to Farley Dwek the stress levels we suffered dropped significantly as we had everything explained to us.

Gilmour Shelley

The service I have received from Andrew Farley for a Continuing Healthcare Funding claim for my mother has been excellent. The initial contact with Andrew gave me a clear picture of the process, outlining timescales and explaining the stages that I would have to go through to achieve a successful outcome.

Mrs P

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