Case studies & success stories

CHC Funding Retrospective Claim Success Story

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CHC funding retrospective claim

This week our Farley Dwek team saw another excellent result in the case of a retrospective claim for CHC funding, which took almost 6 years to resolve.

Having reviewed the patient’s care and medical records, we advised our client that her mother should not have been charged for care.  We lodged a request for retrospective review with the responsible CCG all the way back in 2015.

Despite frustrating delays and prevarication throughout, the CCG finally considered our client’s case in early-2020.  Faced with overwhelming evidence, the CCG agreed eligibility for CHC funding for the full period at the first stage of the assessment process.

A fantastic outcome for our client, which underlines the importance of perseverance, particularly where retrospective claims are concerned.

My sister and I have received absolutely first class professional support, guidance and advice throughout an extended period of time, seeking CHC on behalf of our mother. Every member of the team, with whom we had various communications with, were professional, courteous, and clear. The process is a challenging one and without their guidance, support and expert knowledge we would not have achieved the successful outcome that we did. We cannot recommend them enough.

CHC client

Without Farley Dwek’s support we wouldn’t have secured the funding. Soon after we presented our case with Farley Dwek we were informed by the NHS that my mother was entitled to the funding after all. It was a huge relief because the size of the care home fees can be a huge worry.

David Newton

Absolutely brilliant from start to finish. Debbie Payton dealt with us and I cannot recommend her highly enough. Huge thank to all at Farley Dwek for dealing with such a delicate matter so promptly and professionally.

CHC client

If it wasn’t for Farley Dwek we would not have had the money paid back and as a family we’ll be eternally grateful for their knowledge, experience and professionalism in guiding us through the extremely complex world of care home fees and the NHS Continuing Healthcare Funding.

Geoffrey Matthews

First Class Service. Kept us informed throughout, highly professional and I would not hesitate to use Farley Dwek in the future. Great service thank you.

CHC client

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